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Contact Texas Electric Rates

We’re here to help! For questions about choosing a plan or provider, please give one of our energy experts a call at the number above.

For general customer service inquiries or to check if your order went through, call 1-877-800-4044 or email For questions about your existing service, please contact your energy provider directly. To report a power outage, contact your utility company.

Work with us

Texas Electric Rates was created in 2013 to help Texas consumers understand and navigate the state’s deregulated energy system. We make it our mission to help shoppers find the right plan for them as easily as possible, so that they can get back to their busy lives with confidence in their energy choice.

We work with our parent company, Save On Energy, to offer our customers the best selection of electricity rates for their homes and businesses. If you are interested in becoming a Texas Electric Rates affiliate or partner, please reach out to our business team through email. We look forward to working with you!

The Public Utility Commission of Texas

The Public Utility Commission of Texas (PUCT) is the regulatory authority for electric companies operating in deregulated areas of Texas. It is responsible for handling complaints filed against utility companies and energy providers. File a complaint here or contact the PUCT below.

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